Quick Guide to Cancel your Subscription to ChatGPT

Step 1: log in to your OpenAI account

1. Visit the OpenAI website:
   

   In case you are logged out, directly access the ChatGPT login page at https://chatgpt.com/auth/login
   

2. Enter your credentials:

• • Enter the email and password associated with your ChatGPT Plus account.
  • Click “Log In” to access your account dashboard

Step 2: access the subscription settings

1. Go to account options:

   • Once logged in, click on your account name or profile icon in the top-right corner to open a dropdown menu
   • Select “My Plan” or “Manage Account” from the dropdown menu

     

2. Navigate to subscription:

   • In the Plans menu, find and click on the “Manage my subscription” tab or section. This section contains all information about your current subscription plan

     

Step 3: cancel the subscription

1. Locate the cancellation option:

   • In the “Current Plan” section, look for the option to manage or cancel your subscription. This may be labeled as “Cancel plan” or “Cancel Subscription”

2. Follow the cancellation prompts:

   • Click on “Cancel Subscription” and follow any on-screen instructions or prompts. You may be asked to confirm your cancellation or provide feedback on why you are canceling

3. Confirm cancellation:

   • After following the prompts, ensure you receive a confirmation message or email that your subscription has been successfully canceled

Step 4: verify the cancellation

1. Check for confirmation:

   • You should receive an email confirming the cancellation of your ChatGPT Plus subscription. Keep this email for your records

2. Ensure billing stops:

   • Log in to your payment method account (e.g., PayPal, credit card) to ensure that no further payments are being made to OpenAI.

Additional support

If you encounter any issues during the cancellation process, consider the following options:

• OpenAI help center:

  • Visit the OpenAI Help Center for detailed support articles and FAQs related to ChatGPT Plus.

• Contact support:

  • If you cannot find the cancellation option or face technical difficulties, contact OpenAI support directly through their help center for assistance (you will find a chatbot usually to the bottom right corner)

Troubleshooting Tips

• No cancel button:

  • If you don’t see a “Cancel subscription” button, ensure you are logged into the correct account. You can also try accessing the settings from a different web browser or device
  • Visit Reddit Thread on Subscription Issues for community advice and potential solutions if the option is missing

• Check payment methods:

  • Ensure that any auto-renewal settings in your payment methods are turned off to avoid unexpected charges

Wanna remove your account?

Follow this easy guide on how to delete a ChatGPT Account if you also want to get rid of your ChatGPT profile enterely.